Mon–Sat in service · Sun & off-hours by request · direct billing with all insurers
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We also cover
Taxi rides · Medical transport · Workers' comp transport · Doctor's appointment rides · Dialysis transport · Chemo transport · Radiation transport · Immunotherapy transport · Physiotherapy transport · Pharmacy rides · Lab rides · Hospital admission/discharge · Rehab transport · School transport · Airport transfer
Medical transport & insurance billing
Doctor's appointment, dialysis, chemotherapy, rehab or hospital discharge — we pick you up and bill your health insurer directly. All you need is a medical prescription (Muster 4).
Services in detail

Our patient-transport services at a glance

From door-to-door pick-up to billing with your insurer – everything from a single provider.

Form 4 – medical transport prescription Request transport here Upload form 4 & send

Enquiries are possible at any time – patient transport outside our opening hours and on Sundays by prior request.

Pick-up right at your front door

We collect you at your home and accompany you safely to the vehicle.

  • Help getting in and out of the vehicle
  • Assistance stowing walking aids and luggage
  • Punctual pick-up at the agreed time
  • A calm, safe ride to your destination
  • Early until late – evenings and weekends too

Rehab and recurring treatment trips

Reliably to recurring appointments such as dialysis, radiotherapy or therapy – plannable and stress-free.

  • Regular dialysis trips in Heidenheim, Giengen and the surrounding area
  • Trips to rehab and physiotherapy
  • Transfer to radio- or chemotherapy
  • Lab visits for blood draws and check-up appointments
  • Familiar drivers and routines
  • Outbound and return from a single provider

Trips to doctors and hospitals

Whether a practice, hospital or day clinic – we get you there on time and back again.

  • Plannable trips to doctors and clinics in the region
  • Punctual return after treatment
  • Coordinated with your treatment plan
  • On-site help getting in and out
  • For example to Klinikum Heidenheim

Direct billing with your health insurer, employer’s liability insurance & pension insurance

You submit your medical prescription – we take care of the rest.

  • All statutory health insurers, e.g. AOK, TK, Barmer, DAK-Gesundheit, IKK, KKH, Knappschaft and many more
  • All private health insurers, e.g. Allianz, DKV, Debeka, AXA, Signal Iduna and many more
  • Billing via employer’s liability insurance and German pension insurance also possible
  • Less paperwork and organisational effort
  • A valid prescription (Muster 4) is all you need
Patient transport

Patient transport – billed directly with your insurer

Whether a doctor’s appointment, dialysis, chemotherapy, radiation therapy, rehab or hospital discharge – we drive you from your front door to your destination. All you need is a medical prescription (“Muster 4”); we handle the rest.

  • Direct billing with all statutory & private insurers
  • Pick-up at your door, accompanied to the practice
  • Regular dialysis & therapy trips, firmly scheduled
  • Also employer’s liability insurance & pension insurance
  • Certified, roadworthy-tested (TÜV-geprüft) vehicles – our emission-free Tesla on request

Frequent destinations: Klinikum Heidenheim, dialysis in Heidenheim, radiotherapy in Heidenheim, Ulm University Hospitalall destinations at a glance

What will it cost me?

Statutory co-payment10 %
Minimum per ride5 €
Maximum per ride10 €
RequiredPrescription (Muster 4)

* For rides requiring approval, we help you obtain the insurer’s authorisation. Exempt insured persons pay no co-payment.

Request a medical ride

Important information on patient transport

Prior approval by your insurer

Patient transport often requires prior approval. Please clarify cost coverage with your health insurer in good time – we are happy to help.

All health insurers

We bill directly with all statutory health insurers. Privately insured customers receive an invoice for reimbursement.

Statutory co-payment

For statutory insurance, a co-payment of usually 10 % of the fare applies – at least €5, at most €10 per trip – unless you are exempt.

Medical prescription (Muster 4)

For cost coverage you usually need a medical prescription (form “Muster 4”). You can upload it directly as a photo or PDF with your request.

Billing & documentation

Billing follows the applicable rates. Please keep your prescription and any approval. If the insurer declines coverage, the passenger remains liable for payment.

Brenz Taxi waiting for a passenger
We wait until you are finished - the waiting time is part of the journey.
“I use this company for my medical transport and am completely satisfied. Punctual, reliable, you feel in good hands.”
Andreas Schwarz, Google review
Request a patient transport

Request a patient transport

Fill in the form – optionally with a photo/PDF of your prescription (Muster 4). We will get back to you to confirm.

Note: we provide transport by car. Please state wheelchair/lying needs – we will get back to you.

PDF, JPG or PNG · max. 8 MB · optional

* Required